Online guidance

If you’re looking for extra help understanding a problem, you can find our important information on GOV.UK or visit our created guidance pages.
Getting your student finance payment
Expecting a payment? Find out what you need to do to make sure you’re paid on time.
Thinking of leaving your course?
If you’re thinking of suspending or leaving our course, find out what you need to do.
Need help giving us Evidence?
Have you been asked to send us evidence? Find out what we can accept and how to give us it.
Cost of living
Read more about the cost of living for students.
Understanding your application status
Find out what each application status means and what you need to do.
Understanding student living costs
Read about the different types of student living costs.
If your household income has gone down
If there’s been a drop in income by 15% or more, you could get extra help.
Understanding Student Finance England
New to student finance? Find out what student finance means.
Follow us on social media!
You can find us on: